Ansonia City Hall Upgrades Phone System

ANSONIA - Mayor David Cassetti has announced a major technology upgrade to make city departments more accessible and allow our staff to utilize modern communications technology. The I.T. Department has been working hard to migrate all phone systems to a new Mitel VOIP system.  This will enhance the ability to speak with departments, access real time information and expand the capabilities of the office staff.  The City will also find savings in monthly phone costs once the deployment is complete.  The Ansonia Board of Education currently utilizes this phone system and City departments will now be able to communicate directly with all Board of Education locations directly.  This is a further step in continuing to align the Board of Education and the City’s various technology platforms.

The first deployment to the new phone system took place Oct. 31 at City Hall.  All City Hall based Departments will be affected by this change.  We ask that the public please be patient as we complete our cut over to the new system.  Department main phone numbers will not change, however individual extensions will.  A complete list of Department numbers and direct extensions will be added to the City’s website.

On Wednesday, November 6^th, 2019 the following Departments will also transition to the new system: Public Works, Ansonia Library, Ansonia Nature Center and Ansonia Rescue Medical Services.

On Wednesday, November 14^th, 2019 the Police Department will transition to the new phone system.  The Police Dispatch number will remain 203 735-1885.

Residents may use City Hall’s main number, 203 736-5900 to reach any Department.  An auto attendant will prompt you to select the correct Department or you may press 0 to reach an attendant during normal business hours.

We apologize in advance for any inconvenience and appreciate your patience in this upgrade process.  Mayor Cassetti is pleased to also announce that future upgrades to the phone and data network, including public access in City Buildings to WIFI, will soon follow.

Mayor’s Office                  203 736-5900 Ext 6100

Tax Office                          203 736-5900 Ext 6110                  203 736-5910

Personnel                           203 736-5900 Ext 6115                 

Finance                               203 736-5900 Ext 6120                  203 736-5920

Economic Dev. / Grants  203 736-5900 Ext 6130

Information Tech.            203 736-5900 Ext 6135

WPCA                                  203 736-5900 Ext 6145                  203 736-5908

Assessor                             203 736-5900 Ext 6150                  203 736-5950

Building/Zoning/Blight    203 736-5900 Ext 6160                  203 736-5960     or           203 736-5990

Registrar                             203 736-5900 Ext 6170                  203 736-5970

Town Clerk                         203 736-5900 Ext 6180                  203 736-5980

(This is a press release from Ansonia City Hall)